In the app
- Open Account, then Settings.
- Select Delete account.
- Complete the confirmation shown in the app.
If you cannot sign in, email support@mopy.studio with the subject “Second Story account deletion” and the email address associated with your account. We will verify that you control the account before acting. Do not send your password, OTP or an identity document in your initial email.
What happens
Account access and device sessions are revoked. Your public profile and active listings are hidden. This does not immediately erase every record. To request removal of remaining personal data, contact dpo@mopy.studio. Records may be kept only while needed for service, business or legal purposes, such as a dispute, fraud investigation or accounting duty. See our Privacy policy for details. Data that is no longer needed must be removed or de-identified, even if you do not make a separate request.
Before you leave
Save any records you need and resolve open transactions where possible. Deleting the app from your phone does not delete your account. A deletion request does not automatically cancel obligations you have already agreed with another member.